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ANANDA HOLIDAYS, S.L. PRIVACY POLICY - Ananda Holidays
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ANANDA HOLIDAYS, S.L. PRIVACY POLICY

We would like to thank you very much visiting this page, because this means that your data is important for you and you want to know more about their destination.

IDENTIFICATION DATA

In compliance with the reporting obligations contained in Article 10 of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, next there are reflected the following data: the company web domain holder is https://anandaholidays.com, travel agency registered XG-659 established for this purpose in Calle Ecuador, 65, 1º I – C.P.:36.204 VIGO (Pontevedra) SPAIN.

VAT number: B- 27847714.

Company registered in the Commercial Register of Pontevedra (Spain), in Volume: 4206; Book:4206; Sheet: 185; Section: 8;  Page: PO 62342; Entry: 1.

Contact e-mail from the website: info@anandaholidays.com.

LOPD – PRIVACY

In compliance with that stipulated in Organic Law 15/1999 of 13 December on Personal Data Protection (LOPD), users are hereby informed that all the data they provide will be incorporated into a file created and maintained under the responsibility of ANANDA HOLIDAYS, S.L.

The confidentiality of your personal data will always be respected and this will only be used for the purposes of managing the services offered, attending to any requests made, performing administrative tasks and forwarding technical, commercial or advertising information by electronic or ordinary mail.

You may exercise your rights of opposition, rectification or cancellation by contacting the company headquarters at Calle Ecuador, 65, 1º I -36.204 VIGO (Pontevedra) España or at the following email address: info@anandaholidays.com

All the above is duly inscribed with the Spanish Data Protection agency in respect of which I guarantee that the organisational and technical measures required by the European Data Protection Regulation and the current law have been applied.

The present privacy policy will be valid only for the personal data obtained via the website, not being applicable to information gathered by third parties on other websites, including those linked from this website.

Thus I manifest my commitment to maintain and guarantee commercial relations securely through the protection of personal data and guaranteeing the right to privacy of each user of the website.

Additionally, when you visit our website, certain information is stored automatically for technical reasons, such as your IP address and your internet provider.

1. WHAT ARE PERSONAL DATA?

A small approximation is important, therefore you must know it means any information regarding a person which helps us when they visit our website, in our case name and email address, and when they buy a product we ask for address, full name, telephone number and identification or tax reference number.

Additionally, when you visit our website, certain information is stored automatically for technical reasons, such as your IP address and your internet provider.

2. USE, LEGITIMACY AND CATEGORISATION OF THE DATA, CONSENT TO ITS USE, AND MINORS.

As set out in the regulations, the USER is informed that data is collected through the contact forms or subscriptions, which is then stored in a file, with the sole aim of emission of electronic communication for example: newsletters, posts, offers, free webinars and any other communication considered useful for our USERS. The fields marked as obligatory are essential to carry out this aim. The data can also be used to fulfil requests by the USERS.

Only the named account holder will have access to their data, and under no circumstances, will this data be lent, shared, transferred or sold to a third party.

The acceptance of this privacy policy, through the established double opt-in procedure, will be understood to all effects as the giving of EXPRESSED AND UNEQUIVOCAL CONSENT by the USER to the use of personal data in the terms outlined in this document, as well as the international data transfer that occurs, only due to the physical location of the providers installations and the data processors.

Therefore, the legitimacy is obtained through the consent as we will later establish. In no circumstance will a different use be given to the collected data nor will I give the data to a third party.

2.1  MINORS

In the event that you are older than 13, you can register on https://anandaholidays.com with no need for consent from your parents or guardians.

What happens if you are younger than 13?

In this case, it will be an obligatory condition to have the consent from your parents or guardians for us to process your personal data.

Warning: If you are younger than 13 and you do not have the consent of your parents, you cannot register on this website, so we will reject your request if we are aware of this fact.

2.2 LEGITIMACY

Thanks to your consent, we can process your data, which is a necessary requirement to sign up to the website.

As you know, you can withdraw your consent at any time you wish.

2.3  DATA CATEGORISATION

The collected data are not specially protected at any time, but are categorised as identifiable data.

2.4  HOW LONG YOUR DATA IS KEPT

I will keep your data for the legally established time, or until you wish for your data to be eliminated.

3. COMPLIANCE WITH LEGISLATION

To date ANANDA HOLIDAYS complies with the guidelines of the Organic Law 15/1999 of the 13th of December on Personal Data Protection, Royal Decree 1720/2007 of the 21st of December by which the Regulations of development of said Organic Law and any other current and applicable regulation, seeking to ensure a correct use and processing of the user’s personal data.

From May 2018, we will follow the law that will become applicable, this being the General Data Protection Regulation (GDPR) of the European Union. Likewise, ANANDA HOLIDAYS informs that it follows the Law 34/2002 of the 11th of July, of Information Society and Electronic Commerce Services and will ask the USER for their consent for the processing of their email solely for commercial purposes.

In compliance with what is established in the regulations, we wish to inform that the supplied data, as well as those derived from your browsing, can be stored in the files of ANANDA HOLIDAYS and used to deal with your requests and the maintenance of the relationships that is established according to the forms you complete.

Additionally, the USER consents to the processing of data with the objective of informing them, by any means, including email, of ANANDA HOLIDAYS’ products and services.

In the case of not authorising the use of data with this objective, the USER can exercise their right to oppose the processing of their data in the terms and conditions later documented in the section “Exercising of Rights”

4. SECURITY MEASURES

ANANDA HOLIDAYS wishes to inform you that we have in place the necessary security and technical measures to guarantee the security of your personal data and avoid its change, loss or unauthorised use, taking into account the state of technology , the nature of the stored data, and the risk they are exposed to, be this from human or natural agency. All of this conforms to what is outlined in the GDPR.

By the same token, ANANDA HOLIDAYS has established additional measures in order to reinforce the confidentiality and integrity of information in the organisation; continually maintaining the supervision, control and evaluation of the processes to safeguard the respect of data privacy.

5. EXERCISING OF RIGHTS

Any person who has given their data through https://anandaholidays.com can write to the owner of this company in order to freely exercise their rights to access, rectify, supress, limit or oppose the data in ANANDA HOLIDAYS’ files.

The fastest and easiest way would be to access your user account directly and modify your data or delete your user account. Any information we need to store, in virtue of a legal or contractual obligation, will be blocked and used only for said ends instead of being deleted.

The interested party can exercise their rights by writing to ANANDA HOLIDAYS with the reference “Data protection”, specifying their data and confirming their identity and the reasons behind their request. The address for such a request is: ANANDA HOLIDAYS, Calle Ecuador, 65, 1º I, 36204 – Vigo (SPAIN).

These rights can also be exercised via emails to: info@anandaholidays.com

6. EXTERNAL LINKS

As a service to our visitors our website may include hyperlinks to other websites which are not operated or controlled by our website. Therefore https://anandaholidays.com does not guarantee, nor does it take responsibility for the legality, reliability, usefulness, veracity or how up to date the content on such websites or their privacy policies. Please, before providing personal information to websites external to https://anandaholidays.com bear in mind that their privacy policies may be different to ours.

The only objective of these links is to give the User the possibility to access said links and know more about our work, although https://anandaholidays.com does not commercialise (itself or via a third party) the information, content and services available on the websites linked, nor does it approve, supervise or control in any way the content and services or any other material of any nature available on these in any way. https://anandaholidays.com will not take responsibility in any case for the results that may occur to the User after accessing said links.

7. MODIFICATION OF THE PRIVACY POLICY

ANANDA HOLIDAYS reserves the right to modify its Privacy Policy as they see fit, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency.

Any modification to the Privacy Policy will be published at least ten days before its application. The use of ANANDA HOLIDAYS after said changes will imply the acceptance of said changes.

8. RESPONSIBILITY OF THE FILE AND DATA PROCESSOR

The data controller is ANANDA HOLIDAYS.

As an external data processor ANANDA HOLIDAYS has hired the Hosting services of RAIOLA NETWORKS, S.L. (identified with their tradename Raiola Networks, based at: Ronda del Carme 8, 5th floor, door B, 27004, Lugo, registered in the Companies Register of the province of Lugo in Book 0, volume 460, page 183, sheet LU-17342 with the VAT number: B-27453489, who provide hosting services to ANANDA HOLIDAYS.

You can check the privacy policy and other legal aspects of said company using the following link: https://raiolanetworks.es/aviso-legal/

9. THIRD-PARTY SERVICES OFFERED ON THIS WEBSITE.

To offer the services strictly required for the carrying out of its function, https://anandaholidays.com uses the following providers under their corresponding privacy conditions.

·         Hosting: Raiola Networks & Click Funnels

·         Web platform: WordPress.Org

·         Messaging services and bulletin sending: INFUSION SOFT

·         Lead generation: Thrive Leads, InfusionSoft, InstaBuilder

·         Payment gateway: Stripe and Paypal

·         Tracking sources privacy used on this site: Google (Analytics) and Provely

On https://www.anandaholidays.com  we also study the preferences of users, their demographic characteristics, their traffic patterns, and other information together to better understand who forms our audience and what they need. The tracking of our users’ preferences helps us to show them more relevant advertising. The user, and in general, any legal entity, can establish a hyperlink or linking device (for example link or button) from their website to https://www.anandaholidays.com (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of a relationship between https://www.anandaholidays.com and the owner of the place or website that the Hyperlink is established on, nor the acceptance or approval from https://www.anandaholidays.com of their contents or services. In all cases, https://www.anandaholidays.com reserves the right to prohibit or disable any Hyperlink to the Website.

10. DO YOU WISH NOT RECEIVE INFORMATION OR NEWS FROM US, OR DO YOU WANT TO WITHDRAW YOUR CONSENT?

Conforming with that set out in Law 34/20023, of the 11th of June of the Information Society and Electronic Commerce Services you can object to the use of your information for advertising purposes, market research or satisfaction surveys at any point, as well as withdraw your consent at any point (without retroactive effect).

To do so, you must send an email to info@anandaholidays.com. If you have received advertising by email, you can also object through said email, clicking the link included in it and following any instructions given. Another easier way would be to access your user account and select the corresponding options.

Please, bear in mind that our systems may have a delay, which in no case will be over 48 hours, for your objection or withdrawal to become effective, it being understood that in this time you may continue to receive messages.

In relation to the management of your data linked to the social media profiles of ANANDA HOLIDAYS, the exercise of right to access will depend on the working of the social network and the possibility of access to the information of the users’ profiles. Regarding rights of access and rectification, we recommend that you will only be able to satisfy this right in relation to that information which is under the control of ANANDA HOLIDAYS.

Furthermore, you can stop interacting with, following or receiving information from ANANDA HOLIDAYS’ social media profiles, eliminate content that no longer interests you or restrict who you share your connections with using the mechanisms stipulated on the different social networks.

The user can access the privacy policies of each Social Network, as well as configure his/her profile to guarantee his/her privacy.

ANANDA HOLIDAYS encourage all users to familiarise themselves with the conditions of use of different social networks before using them.

Facebook: https://www.facebook.com/help/323540651073243/

YouTube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

11. SYSTEMS OF PERSONAL DATA COLLECTION AND THEIR PURPOSE

1) Content subscription forms: on the website there are various forms to activate the subscription managed for the purpose of sending email marketing campaigns, subscription management and sending of bulletins and news.

2) Comment form: The website includes a form whose purpose is to comment on the articles and give opinions respecting the freedom of expression. The user can publish comments on the posts published. The personal data introduced in these forms to post these comments will be used exclusively to moderate and publish the posts, and will be collected and stored in the servers of Raiola Networks, Disqus, and the email platforms set out above.

3)      Contact forms: There is a contact form the purpose of which is the answering of queries, suggestions, or professional contact. In this case the email address will be used to answer these and send the information the user requires through the web. This data will be stored in the servers of Raiola Networks and the email platforms set out above.

4) Cookies: When the user registers or surfs this website, “cookies” are stored. The user can check the cookies policy at any time to obtain more information about the use of cookies and how to deactivate them.

5) The user can unsubscribe at any moment from the services offered by https://anandaholidays.com from the Newsletter though a cancellation form.

6) Tracking systems used on this site: Google (Analytics) as well as Provely. On https://www.anandaholidays.com  we also study the preferences of users, their demographic characteristics, their traffic patterns, and other information together to better understand who forms our audience and what they need. The tracking of our user’s preferences helps us to show them more relevant advertising. In addition, I would like to inform you that to find subscribers and clients I use Facebook Ads, and when creating an advert it is possible to segment the public by location, demographical data, interests, etc by which the data obtained on this platform would be subject to the privacy policy from the moment the user releases their data to receive my community bulletin.

7) I will not share, sell or rent your personal information with other parties. I may share certain information with the authorised service providers of third parties necessary to offer you some services.

12. SOCIAL MEDIA PLUGINS

On our webpage we offer links and services related to different social networks (e.g. “Like” on Facebook). If you are a member of a social network and you click on a link, the provider of the social network may connect your profile data with the information and your visit to said website.

Therefore, it is a good idea to be informed about the different functions and policies on the processing of personal data of the respective social network, should you access our webpages through one of your social media profiles or share information through them.

You can access the privacy policies of the different social networks at any time, as well as configure your profile to guarantee your privacy. We encourage you to familiarise yourself with the conditions of use of different social networks before using them.

Facebook: https://www.facebook.com/help/323540651073243/
YouTube: http://www.google.es/intl/es/policies/privacy/
Twitter: https://twitter.com/privacy

13. ACCEPTANCE, CONSENT AND WITHDRAWL

The User declares to have been informed of the conditions about personal data protection, accepting and consenting to the processing of these by ANANDA HOLIDAYS in the ways and for the functions indicated in the legal warning.

As you know and we have communicated throughout the present privacy policy, you can withdraw your personal data at any time, always without retroactive force.

14. CHANGES IN THE PRESENT PRIVACY POLICY

ANANDA HOLIDAYS reserves the right to modify its Privacy Policy to adapt it to a legislative, jurisprudential or doctrinal change or a change in the industry’s practice.

In this case, the Provider will announce the changes to be introduced with reasonable notice before their being put in place on this page.